Effective 1 January 2025 — Version 2.4

pkrsalot Privacy Policy — Your Data, Your Rights, Our Responsibility

We've written this policy in plain language — not legal jargon — so that every Pakistani player can actually understand what information we collect, why we need it, and what we do with it. Your privacy matters to pkrsalot, and this document explains exactly how we protect it.

Last Updated: January 2025
English (en-PK)
256-bit SSL Encrypted
No Data Selling
Sections
01. What Data We Collect
02. Why We Collect It
03. Who We Share It With
04. Cookies & Tracking
05. How Long We Keep Data
06. Your Rights
+ 4 more sections ↓

Privacy at a Glance

Six things every pkrsalot player should know about how their data is handled.

SSL Encrypted Always

Every page, every transaction, every login on pkrsalot is protected by 256-bit SSL encryption. Your data travels through an encrypted tunnel — it cannot be read in transit by any third party.

We Never Sell Your Data

pkrsalot does not sell, rent, auction, or trade your personal information to any third party for commercial purposes. Your name, mobile number, CNIC details, and transaction history are never monetised.

Card Details Never Stored

pkrsalot does not store your Visa or Mastercard details on its own servers. Card transactions are tokenised through certified payment gateways — your card number is never visible to pkrsalot staff at any point.

You Control Your Data

You can request a copy of every piece of data pkrsalot holds about you, ask us to correct inaccurate information, or request deletion of your data — all within the framework of applicable law and our regulatory obligations.

Transparent Cookie Use

pkrsalot uses cookies only for session management, security, and improving platform performance. We do not use third-party advertising cookies or behavioural profiling cookies that track you across the wider internet.

Contact Us Anytime

Any privacy-related question — data access request, correction request, deletion request, or concern about how your data is being used — can be raised by emailing support@pkrsalot.com. We respond within 5 business days.

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Version 2.4 — January 2025 Applies to all pkrsalot accounts and visitors.
Plain-language overview:

This Privacy Policy explains what personal information pkrsalot collects when you use our platform, why we collect it, how we protect it, and what your rights are as a Pakistani player. We've kept the language as straightforward as possible. If anything isn't clear, contact us — we'll explain it in Urdu or English. By creating an account or using pkrsalot, you agree to the practices described in this policy.

Privacy is something most online platforms treat as a legal formality — a long document nobody reads, designed to protect the platform more than the user. pkrsalot takes a different approach. We believe every Pakistani player has the right to know exactly what data we hold about them, why we hold it, who we share it with, and how long we keep it. This policy is our commitment to that transparency. It covers everything from the information you give us when you register, to the technical data we automatically collect when you use the platform, to the cookies we use and why.

pkrsalot is built specifically for Pakistan — which means the data we collect reflects the Pakistani context. We collect CNIC information for identity verification because that is the standard identity document in Pakistan. We process transactions in PKR and record them in rupees. We store your Easypaisa or JazzCash number to process payments. All of this is collected for specific purposes and handled with care. Nothing is collected that we don't need, and nothing is kept longer than it has to be.

01. What Data pkrsalot Collects

pkrsalot collects personal data in two ways: information you actively provide, and information generated automatically when you use the platform.

1.1 Information You Provide

When you register for a pkrsalot account or use the platform, you provide us with:

  • Account registration data: Full legal name, date of birth, email address, Pakistani mobile number, and a username and password you choose.
  • Identity verification (KYC): A photograph of your CNIC (front and back) — required before your first withdrawal. Occasionally, a utility bill or other document confirming your address may also be requested.
  • Payment information: Your Easypaisa or JazzCash mobile number, NayaPay or SadaPay account details, bank account number and IBAN for IBFT withdrawals. Card numbers for Visa/Mastercard transactions are tokenised through the payment gateway — pkrsalot does not receive or store the raw card number.
  • Communications: Any messages you send to pkrsalot support — via live chat, email, or the in-platform messaging system. These are retained for quality assurance and dispute resolution purposes.
  • Responsible gaming settings: Deposit limits, self-exclusion requests, and session time preferences you configure in your account settings.

1.2 Data Collected Automatically

When you visit and use pkrsalot, certain technical information is collected automatically:

  • Device and browser data: Your device type, operating system, browser version, screen resolution, and preferred language settings.
  • Network data: Your IP address and approximate geographic location (city/province level — not GPS coordinates).
  • Session data: Pages visited, time spent on each page, games played, bet amounts, game outcomes, and session duration.
  • Cookie data: Session identifiers and preference settings stored as cookies in your browser. See Section 04 for full details.
Data TypeCollected WhenRequired?
Full name & DOBRegistrationYes — account creation
Mobile number (PK)RegistrationYes — account & payments
CNIC photographFirst withdrawalYes — KYC verification
Payment account detailsDeposit / WithdrawalYes — transaction processing
IP addressEvery sessionAutomatic — security
Game play historyDuring gameplayAutomatic — platform function
Support messagesWhen you contact usWhen initiated by you
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02. Why pkrsalot Collects This Data

pkrsalot collects personal data only for specific, legitimate purposes. We do not collect data speculatively — if we don't have a clear use for something, we don't collect it. Below are the purposes for which we use the data we hold:

  • Account management: To create, maintain, and secure your pkrsalot account — including processing your login, maintaining your balance, and recording your transaction history.
  • Payment processing: To process your PKR deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa/Mastercard. We cannot process transactions without the relevant account details.
  • Identity verification (KYC/AML): To verify that you are who you say you are, that you are at least 18 years old, and to meet anti-money laundering compliance requirements. This is a legal obligation, not a choice.
  • Customer support: To assist you when you contact pkrsalot with questions, technical issues, or payment queries. Support staff access account data to resolve your issue.
  • Security and fraud prevention: To detect and prevent unauthorised account access, bonus abuse, multi-accounting, and other fraudulent or criminal activity. IP addresses and device data are central to this.
  • Responsible gaming: To operate the deposit limit, self-exclusion, and session reminder features you configure, and to identify players who may be showing signs of problem gambling based on their activity patterns.
  • Legal obligations: To comply with applicable laws and regulatory requirements — including providing player data to authorities when lawfully required to do so.
  • Platform improvement: Anonymised, aggregated usage data (never individual player data) is analysed to improve the pkrsalot platform — identifying slow-loading pages, popular game categories, and technical issues.
What pkrsalot does NOT use your data for:

pkrsalot does not use your personal data for third-party marketing, behavioural advertising, or profiling for commercial sale. We do not send your data to advertisers, data brokers, or social media platforms. We do not build advertising profiles from your gaming behaviour.

03. Who pkrsalot Shares Your Data With

pkrsalot does not sell your personal data to any third party. However, in operating the platform, we do share limited data with specific service providers. Every data-sharing arrangement is governed by a data processing agreement that requires the recipient to protect your data to the same standard we do.

3.1 Payment Processors

To process your Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card transactions, we share the minimum necessary payment information with the relevant payment gateway. This is limited to what the gateway needs to execute the transaction — it does not include your full account history or gaming activity.

3.2 Identity Verification Providers

CNIC photographs and related identity documents are shared with our KYC verification provider for the purpose of confirming your identity. These providers are certified and operate under strict data protection agreements.

3.3 Game Providers

To deliver live casino games and slots, game providers receive a session token that identifies you within their game environment. This token does not include your full name, CNIC details, or payment information — only the identifiers needed to operate the game session.

3.4 Regulatory and Legal Authorities

pkrsalot will disclose player data to law enforcement agencies, regulatory bodies, or courts when legally required to do so by applicable law. We do not make such disclosures voluntarily beyond legal requirements.

3.5 IT Infrastructure and Hosting

Our platform data is hosted on secure servers with data centre providers who operate under strict confidentiality and security agreements. These providers do not have the ability to access or use your data independently.

04. Cookies and Tracking Technologies

pkrsalot uses cookies — small text files stored in your browser — for specific, limited purposes. We do not use advertising cookies, cross-site tracking cookies, or third-party analytics cookies that send your data to external platforms.

4.1 Types of Cookies We Use

Cookie TypePurposeDuration
Session CookieKeeps you logged in during your current visitUntil browser closes
Authentication CookieRemembers your login for "stay signed in" feature30 days
Security CookieDetects unusual activity patterns to prevent fraudSession
Preference CookieStores your language and display preferences90 days
Performance CookieAnonymous data on page load speeds (no personal data)30 days

You can manage or delete cookies through your browser settings. Deleting session or authentication cookies will log you out of pkrsalot. Disabling performance cookies does not affect platform functionality.

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05. How Long We Keep Your Data

pkrsalot retains personal data only for as long as it is needed for the purpose it was collected, or as required by law. The general retention periods are:

  • Account data (name, DOB, contact): Retained for the lifetime of your account, plus 5 years after account closure — required for legal and regulatory compliance.
  • Transaction records: Retained for 7 years after each transaction — in line with financial record-keeping requirements under anti-money laundering laws.
  • KYC documents (CNIC photographs): Retained for the lifetime of your account plus 5 years. These documents are encrypted at rest and access is strictly limited to compliance staff.
  • Support communications: Retained for 3 years from the date of the conversation — for dispute resolution and quality assurance purposes.
  • Game play logs: Retained for 2 years — used for dispute resolution and responsible gaming monitoring.
  • IP address logs: Retained for 12 months — used for security and fraud detection.
  • Cookie data: As specified in the cookie duration column in Section 04 above.

When data reaches the end of its retention period, it is permanently deleted from pkrsalot's systems. You may request early deletion of certain data types — please see Section 06 for your data rights.

06. Your Data Rights

As a pkrsalot player, you have specific rights regarding the personal data we hold about you. These rights are real and exercisable — to make a request, contact support@pkrsalot.com with the subject line "DATA RIGHTS REQUEST".

Right to Access

Request a full copy of the personal data pkrsalot holds about you. We will provide it within 10 business days in a readable format.

Right to Rectification

If any data we hold is inaccurate or outdated, you have the right to request correction. We will update it within 5 business days of receiving your request.

Right to Erasure

Request deletion of your personal data — subject to our legal retention obligations. Some data (transaction records, KYC documents) must be kept for regulatory reasons and cannot be deleted on request.

Right to Restrict Processing

Request that we limit how we use your data while a query or complaint is being resolved. During this period, data will be stored but not actively processed.

Right to Data Portability

Request your account data in a structured, machine-readable format (CSV or JSON) so you can transfer it or retain it for your own records.

Right to Object

Object to specific types of data processing — for example, if you believe data is being processed beyond what is necessary for the stated purpose. We will review and respond within 10 business days.

How to exercise your rights:

Email support@pkrsalot.com with the subject "DATA RIGHTS REQUEST". Include your registered username and a clear description of your request. We respond within 10 business days for access requests and 5 business days for corrections. Identity verification may be required before sensitive data is released.

07. Security Measures

pkrsalot takes the security of your personal data seriously. The following technical and organisational measures are in place to protect it:

  • Transport encryption: All data in transit between your device and pkrsalot is encrypted using TLS 1.3 with 256-bit strength. This applies to all pages, login sessions, and API calls.
  • Data at rest encryption: Sensitive data stored on pkrsalot servers — including CNIC documents and payment account numbers — is encrypted using AES-256.
  • Access controls: Staff access to player data is role-based and logged. Support agents can access account data needed to resolve your query. KYC documents are accessible only to compliance staff. No single staff member has access to all player data.
  • Two-factor authentication: Available to all pkrsalot players for account login. Enabled by default for staff accounts.
  • Penetration testing: pkrsalot's infrastructure undergoes regular third-party security testing. Identified vulnerabilities are classified by severity and patched on a priority basis.
  • Data breach protocol: In the event of a data breach affecting player personal data, affected players will be notified within 72 hours of pkrsalot becoming aware of the breach, along with guidance on protective steps to take.

08. Minors and Age Verification

pkrsalot is strictly an adult platform. We do not knowingly collect personal data from anyone under 18 years of age. Age is verified at the point of registration through the date of birth field, and confirmed via CNIC verification at the withdrawal stage — a valid Pakistani CNIC cannot be issued to a person under 18.

If pkrsalot discovers that a player under 18 has created an account — whether by providing a false date of birth or through any other means — the account will be immediately suspended, all funds will be returned to the payment source used for deposits, and the player's personal data will be deleted from pkrsalot's systems as soon as legally permissible. If you have reason to believe a minor is using pkrsalot, please contact support@pkrsalot.com immediately.

09. Changes to This Privacy Policy

pkrsalot may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or the introduction of new features that affect how player data is collected or processed.

Minor clarifications that do not change the substance of how your data is handled may be made without advance notice. Material changes — such as new categories of data being collected, new sharing arrangements being introduced, or changes to retention periods — will be communicated to registered players via email and an in-platform notification at least 7 days before the change takes effect.

The version number and effective date at the top of this page are always current. If you continue to use pkrsalot after a policy update takes effect, you are deemed to have accepted the revised policy. If you do not accept a material change, you should close your account before the effective date and withdraw any available balance.

Version 2.4 changes (January 2025):

This version added NayaPay and SadaPay to the list of payment data collected and processed. Clarifications were added to the cookie section regarding the removal of a third-party analytics provider. The data retention period for support communications was reduced from 5 years to 3 years.

10. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or have a concern about how pkrsalot is handling your personal information, please get in touch. We take privacy queries seriously and respond promptly.

Email

support@pkrsalot.com
Subject: "PRIVACY QUERY" or "DATA RIGHTS REQUEST"
Response within 5 business days.

Live Chat

Available 24/7 inside your pkrsalot account. Live chat agents can answer general privacy questions and direct urgent requests to the compliance team.

Privacy — Common Questions

No. pkrsalot does not share your personal data with other gambling platforms, advertising networks, data brokers, or any commercial third party that would use your information for marketing purposes. Your data is shared only with service providers directly necessary to operate pkrsalot — payment gateways, KYC verification providers, game streaming partners, and hosting infrastructure — all under strict data processing agreements. Full details are in Section 03 of this policy.

You can request deletion of your personal data, and pkrsalot will honour that request where legally possible. However, certain categories of data must be retained regardless of your request — transaction records must be kept for 7 years under financial regulations, and KYC documents for 5 years after account closure. These retention obligations exist to comply with anti-money laundering laws and cannot be waived. For data categories not subject to legal retention requirements, pkrsalot will delete your data within 30 days of a verified deletion request.

Yes. CNIC photographs submitted for KYC verification are stored using AES-256 encryption at rest and TLS encryption in transit. Access to these documents is restricted to pkrsalot's compliance team only — support agents cannot view your KYC documents during a standard support interaction. KYC documents are processed through a certified identity verification provider and are not retained by that provider beyond the verification window. pkrsalot retains KYC documents for the lifetime of your account plus 5 years, as required by regulatory standards.
Your Data is Safe with pkrsalot

Confident in Our Privacy Practices? Join pkrsalot Today.

You've seen how pkrsalot handles your data — transparently, securely, and with your rights front and centre. Register free, deposit from Rs 500 via Easypaisa or JazzCash, and start playing with the platform that respects your privacy.

18+ only. By registering you accept pkrsalot's Privacy Policy and Terms and Conditions.